dennis' blog

I get a lot of screen shots in my email, most of error messages. Don’t even get me started on Word documents containing 4 MB BMP screen shots and then attached to an email. Or better yet, a Word document with a bunch of screen shots, which are then discussed in the email, so I have to keep switching back and forth.

The apparently best kept secret of a standard Windows error message is that it can be captured as plain text using Ctrl+C, since at least Windows XP. This is far better for emailing off to report an error, since it produces a far smaller email message, and it allows the recipient to select and copy text.

Typically, when someone sends me an error message screen shot, the first thing I do is to search for the exact error message text in one or more places (e.g. help, KBase, forums, etc.) If the error was sent to me as a screen shot, I now have to type in the whole error message. If it was sent as text, I can simply select and copy it, reducing the time it takes and the likelihood of transcription errors.

This works for any Windows message box. For example, this line of C# code

MessageBox.Show("This is error # ZAV45273###Y: you forgot to finagle the gizmo", "ERROR");

Displays this Windows message box:

When this message box has the focus, you can press Ctrl+C to copy it, resulting in this text:

—————————
ERROR
—————————
This is error # ZAV45273###Y: you forgot to finagle the gizmo
—————————
OK  
—————————

Now, if someone sends me the text version of the above error, it’s really easy to copy the complex error number and be sure I got it right.